Terms & Conditions

1. About Evergreen

Evergreen Dental Staffing provides staffing services connecting dental practices with suitable dental professionals, including dental nurses and receptionists. We also provide an online platform through which users can register, manage information and interact with staffing services.

Evergreen Dental Staffing operates from 4–6 Greatorex Street, London, E1 5NF, England.

2. Using our website and platform

You agree to use the website and platform lawfully and responsibly. You must not attempt to gain unauthorised access, interfere with the operation of the service, introduce malicious code, or use the service for fraudulent or unlawful purposes.

Information supplied during registration or a staffing request must be accurate, current and complete. You are responsible for keeping your account credentials secure and for notifying us if you believe an account has been accessed without authorisation.

3. Dental practices

Practices must provide accurate, current assignment information, including known risks, control measures, additional PPE and who supplies it. A declaration of no known assignment-specific risks does not mean the workplace is risk-free. Practices remain responsible for risk assessments, safe systems of work, equipment, PPE, induction, infection prevention and emergency procedures; Evergreen’s forms do not replace these obligations.

Submitting a staffing request does not by itself guarantee that a suitable professional will be available. Staffing is subject to availability, suitability and the applicable compliance requirements.

Where a booking is confirmed, the applicable booking information, pricing and cancellation terms apply. Practices must promptly communicate material safety changes to the relevant professional and update the declaration where the workflow supports this. A changed declaration must not be treated as information the professional has already reviewed. New controls do not automatically invalidate existing accounts, bookings, shifts, compliance or payment records.

Staff information for assessment and bookings. A practice may receive only the staff information Evergreen considers necessary and proportionate to assess suitability, arrange or manage its requested assignment. This normally includes identity and role, relevant experience, GDC registration status/number where relevant, qualifications, skills, availability, indemnity status and concise compliance-check status. It does not normally include copies of identity documents, home address, payment information, full DBS certificates, medical reports or immunisation records. The practice must limit access to authorised personnel; use the information only for the relevant staffing purpose; keep it secure; not contact the professional for unrelated marketing or recruitment; and not retain, copy or disclose it beyond what is necessary or legally required.

4. Dental professionals

Dental professionals must provide accurate information about their identity, professional registration, qualifications, experience, right to work and any other documentation reasonably required for the relevant assignment.

Registration with Evergreen does not guarantee that work will be offered. Assignments depend on availability, suitability, practice requirements and compliance checks.

Dental professionals must comply with applicable professional obligations, review relevant assignment information, follow reasonable safety procedures and raise material concerns. They must use booking information only for legitimate assignment purposes, maintain confidentiality, protect account and document access, and avoid unnecessary copying, retention or onward sharing. These obligations do not transfer a practice’s statutory responsibilities to the professional.

By registering or accepting an assessment or booking request, professionals acknowledge the disclosure described in the Privacy Policy. Evergreen will tell professionals transparently which categories are used, why, the recipient category, and the controls applied. Sensitive health, immunisation, DBS and criminal-offence information is not automatically shared with a practice; Evergreen will only use or disclose it where necessary and lawful, with the additional safeguards described in the Privacy Policy.

5. Verification and compliance

Evergreen may request and review relevant documentation before arranging or confirming staffing. Depending on the role and circumstances, this may include professional registration information, identity and right-to-work evidence, DBS information, indemnity documentation, immunisation records and other relevant compliance information.

Verification processes support appropriate staffing; they do not mean Evergreen has inspected, approved or certified a workplace, or guarantee safety or regulatory compliance. Practices and professionals retain their applicable obligations. Nothing in these terms excludes a responsibility that cannot lawfully be excluded. Evergreen and a receiving practice will usually be independent controllers for their respective use of personal data; the exact arrangement for a service must be documented where it differs.

6. Fees, payments and invoices

Applicable staffing rates, charges and payment arrangements will be communicated through the relevant Evergreen service or booking information.

Where payment services are provided through a third-party payment provider, additional terms belonging to that provider may apply.

Practices remain responsible for paying valid charges relating to confirmed staffing services in accordance with the applicable payment terms.

7. Cancellations and short-notice changes

Cancellations and changes to confirmed assignments are subject to Evergreen's applicable Cancellations Policy and any specific terms communicated at the time of booking.

Short-notice staffing requests are subject to the availability of suitable professionals and cannot be guaranteed.

8. Communications

We may contact users about registrations, staffing requests, assignments, compliance matters, payments, service updates and other information necessary to provide our services.

Users must not send unlawful, abusive, misleading or inappropriate material. Practices must share only information and documents reasonably necessary for the assignment, with appropriate authority and lawful grounds. Do not upload unnecessary patient-identifiable information: Evergreen is not a general-purpose patient-record transfer service. Any necessary personal or health information requires appropriate confidentiality, security, restricted recipients, retention and data-protection safeguards; consent must not be assumed to be the correct basis.

9. Data protection

Personal information is handled in accordance with our GDPR & Privacy Policy and applicable UK data-protection requirements. Further information about how information is handled can be found in our Security & Compliance information.

10. Intellectual property

Unless otherwise stated, the Evergreen website, branding, text, graphics, software, layouts and other materials are owned by or licensed to Evergreen Dental Staffing. You may view and use the website for legitimate purposes, but you must not reproduce, modify, distribute or commercially exploit our materials without permission.

11. Availability of the service

We aim to keep the website and platform available and reliable, but we do not guarantee uninterrupted or error-free availability. Maintenance, updates, third-party services, connectivity and circumstances outside our reasonable control may affect availability.

12. Liability

Nothing in these Terms & Conditions excludes or limits liability where doing so would be unlawful, including liability that cannot lawfully be excluded under applicable law.

Subject to that, Evergreen is not responsible for losses arising from information supplied inaccurately by a user, events outside our reasonable control, or the independent acts or omissions of a practice or dental professional.

13. Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to our services, legal requirements or operational arrangements. The current version published on this website will apply to future use of the relevant services.

14. Governing law

These Terms & Conditions are governed by the laws of England and Wales. Subject to any mandatory rights a user may have, the courts of England and Wales will have jurisdiction in relation to disputes arising from these terms.

15. Contact

If you have a question about these Terms & Conditions, please contact Evergreen Dental Staffing at info@evergreendental.uk.

ICO registration: ZC216082.